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Recently my wife and I bought a Heat Pump air conditioning system from your firm and had it installed in our home.

 The sale and installation were handled by your representative Ryan Godin and two of your technicians.  I wish to compliment Ryan and his team on the really first rate service they gave us.

 They were efficient, fast and kept their work areas and their equipment cleaned up and out of sight during the install process.  They arrived and left when they said they would.  They answered all the questions I posed and were courteous and respectful.

 I almost never write complimentary letters to business firms however this time was an exception.  You should be justifiably proud of these young men as they represent your firm very well.  It was a pleasure doing business with them.

Craig and Louise Clark


Steve and staff are always courteous, friendly, knowledgeable.  We have had a service agreement with KCA for several years.  We have now sold our house and are renting for a short period.  I'm sure we will be using them again.

Ruby Anderson


I appreciate the customer satisfaction focus that Kendall County Air shows in all matters.  They have always met my heating/cooling needs in a very timely and professional manner.
 
Lester Huffman
 

 
Kendall County Air is an absolutely first rate HVAC company. Walter and his crewman did an excellent job of removing and installing my new Trane system.  They managed to place heavy equipment in difficult locations without blemishing any of my house trim.  Everything looks great, works great.  Tim provided excellent counseling and a thorough explanation of system controls and Sam, who completed the initial service call was thorough in his inspection and accurate in his communications with me, my family, and the main office.
 
Tom Willome
 

 
We have been satisfied customers of KCA for more than twenty five years and look forward to a long and happy future with them.

J G
 

 
Good local service - they installed.  Been doing business 5 yrs.

Will Naylor
 
 


Many thanks for the excellent help provided by you and Tim on my recent purchase.  The installation team of Miguel, Justin, and Arthur arrived on time yesterday morning.  They were joined later by Walter who did work for me before.  All did a fine job.  Walter helped with the thermostat issue due to my wife's vision.  Miguel did an excellent job explaining the A/C features, the new float valve, and providing answers to my questions.  After 42 years experience in Human Resources, I am a good judge of customer service and your team provided it.  I will continue to recommend your company.

Warren C. Riggs



I first used another local AC service but I was very unhappy. He did nothing more than add a little coolant. He was here less than 15 minutes and charged 3 times what Kendall County Air charged for their service.

The Kendall County Air service person was polite, prompt and informative. He thoroughly checked my system and corrected the problem. I was offered a "Comfort Club Maintenance Agreement" which I accepted.

I received VERY PROFESSIONAL SERVICE from Kendall County Air and will call them any time service is required.

Marie Hoelscheler



Kendall County Air from the person who answers the phone to the installation people were very professional and prompt.  Follow up was good.  Would recommend them to anyone.

Jim & Martha Maston 

 

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