First of all, being new to the area not sure of whos who or whats what, I read up on many reviews. Kendall County Air had many of the positive standard I look for. I called the office and as soon as I spoke to " Selena" I felt right at home, she was punctual, courteous and it went from there. Every one I dealt with after that was the same... Sergio, Shane and the best crew ever. My hats off to the owners that have established such a wonderful business and it carries through their staff. Those are hard to find anymore. I would highly recommend this company to anyone that wants it done right and prompt and with lots of respect to the home owner. Summer days are right around the corner and I have a feeling they will be pretty busy, so give them a call early . Thank you to a great Business in Boerne, Texas
Their customer service is superior. Friendly voices on the telephone, professional service technicians that work hard and do their best to
explain in plain terms what the problem is and are able to find solutions for problems that crop up. Trustworthiness and integrity are the
hallmark of Kendall County Air and it all trickles down from the owners. Good people doing good work.
I appreciate the customer satisfaction focus that Kendall County Air shows in all matters. They have always met my heating/cooling needs in a very timely and professional manner.
Kendall County Air is an absolutely first rate HVAC company. Walter and his crewman did an excellent job of removing and installing my new Trane system. They managed to place heavy equipment in difficult locations without blemishing any of my house trim. Everything looks great, works great. Tim provided excellent counseling and a thorough explanation of system controls and Sam, who completed the initial service call was thorough in his inspection and accurate in his communications with me, my family, and the main office.
We have been satisfied customers of KCA for more than twenty five years and look forward to a long and happy future with them.
Good local service - they installed. Been doing business 5 yrs.
Many thanks for the excellent help provided by you and Tim on my recent purchase. The installation team of Miguel, Justin, and Arthur arrived on time yesterday morning. They were joined later by Walter who did work for me before. All did a fine job. Walter helped with the thermostat issue due to my wife's vision. Miguel did an excellent job explaining the A/C features, the new float valve, and providing answers to my questions. After 42 years experience in Human Resources, I am a good judge of customer service and your team provided it. I will continue to recommend your company.
-Warren C. Riggs
I first used another local AC service but I was very unhappy. He did nothing more than add a little coolant. He was here less than 15 minutes and charged 3 times what Kendall County Air charged for their service.
The Kendall County Air service person was polite, prompt and informative. He thoroughly checked my system and corrected the problem. I was offered a "Comfort Club Maintenance Agreement" which I accepted.
I received VERY PROFESSIONAL SERVICE from Kendall County Air and will call them any time service is required.
Kendall County Air from the person who answers the phone to the installation people were very professional and prompt. Follow up was good. Would recommend them to anyone.
-Jim & Martha Maston