“Their customer service is superior. Friendly voices on the telephone, professional service technicians that work hard and do their best to explain in plain terms what the problem is and are able to find solutions for the problems that come up. Trustworthiness and integrity are the hallmarks of Kendall County Air and it all trickles down from the owners. Good people doing good work.”
S & SH
“I appreciate the customer satisfaction focus that Kendall County Air shows in all matters. They have always met my heating/cooling needs in a very timely and professional matter.”
“Kendall County Air is an absolutely first-rate hvac company. Walter and his crewman did an excellent job of removing and installing my new trane system. They managed to place heavy equipment in difficult locations without blemishing any of my house trim. Everything looks great, works great. Tim provided excellent counseling and a thorough explanation of system controls and sam, who completed the initial service call was thorough in his inspection and accurate in his communications with me, my family and the main office.”
“Kendall County Air from the person who answers the phone, to the installation people was very professional and prompt. Follow up was good. Would recommend them to anyone.”
Jim and Martha Maston
“I first used another local ac service, but I was very unhappy. He did nothing more than add a little coolant. He was here less than 15 minutes and charged 3 times what Kendall County Air charged for their service.
The Kendall County Air service person was polite, prompt and informative. He thoroughly checked my system and corrected the problem. I was offered a comfort club maintenance agreement, which I accepted.
I received very professional service from Kendall County Air and will call any time service is required.”
“First of all, being new to the area not sure of who’s who or what’s what, I read up on many reviews. Kendall County Air had many of the positive standards I look for. I called the office and as soon as I spoke to “Selena” I felt right at home, she was punctual, courteous and it went from there. Everyone I dealt with after that was the same…Sergio, Shane and the best crew ever. My hats off to the owners that have established such a wonderful business and it carry through their staff. Those are hard to find anymore. I would highly recommend this company to anyone that wants it done right and prompt and with lots of respect to the home owner. Summer days are right around the corner and I have a feeling they will be pretty busy, so give them a call early. Thank you to a great Business in Boerne, Texas.
“We have been satisfied customers of KCA for more than twenty-five years and look forward to a long and happy future with them.”
“My first call to Kendall County Air was received by Landri, and she was extremely patient and helpful answering my questions. The first point of contact is very important and she was great. I explained our needs and she scheduled a service call. Steve Standke came and did a thorough PM on the units, (unlike a previous company I had used), and said the original unit, although running, may need replacing. I thought it was a good time to do exactly that and called requesting a rep to come and talk with us. Sabrina and Romero came provided us with all the options. My wife and I selected the system and it was installed on 06/30 by Walter and Josh. They did a great job on noticing the thermostat was rebooting one morning so I mentioned it to Sabrina. She did her magic and a service tech, Art Soliz, came today and checked all systems and connections and the thermostat. All is fine at this time. My thanks to all the KCA team that I met from Landri to Art. You must have a great customer service training program at your company because each person I met had a positive attitude. Oh yes, everyone who came into the house wore those booties covering their shoes! Love it. Thanks again to all.”
Walter and Marlene Burns
“Good local service-they installed. Been doing business 5 years.”